I stopped to ask about an estimate on a rear wheel bearing replacement after having been told by another repair shop that it was bad. Frank asked a few questions and said that he didn't think that it was bad but would do a closer check if I could bring it back the next day. I did and he immediately drove the vehicle and brought it back to the shop and raised it off of the ground. He confirmed what he believed, that it was normal. NO CHARGE! That is what I call personal service.
The repairs were done right. I do commend that. communication from the gentleman was poor. It also bothered me that they only had one way to make a payment with my card. It made it a very inconvenient process.
Brought my 2008 Jeep Commander in for the 1st time on an urgent basis. Frank confirmed I needed a new starter/solenoid. He also noticed the heat shield was missing between the starter and the exhaust manifold underneath. He was unable to locate one, so he created his own. Highly knowledgeable, creative, and goes the extra mile. Nice facilities too. Appreciated that he ensured I had a ride home.
The best auto repair shop! They have helped me look at my Jeep, my sisters car, and even my sisters boyfriends car. They have great customer service and always made all of us smile. They also kept us updated on our vehicles and what was wrong. They even told us prices and truly worked to solve our vehicle problems.
The mechanic is very knowledgeable about cars and gives an honest opinion about what needs to be fixed and the costs. I recommend him highly!