I used them for the first time based on the positive reviews and was very impressed! They were fair, fast, and efficient. In addition to brakes and tires, I asked them to take a look at paint that had been scraped on the car to give an estimate on removal, but they removed it for no charge. I will definitely come back next time my car needs something!
Elder auto is always fast, fair, and efficient. They’ve provided solid service and repair for my 2002 Mazda. I love my old car and I appreciate them helping me to keep it running. Their costs for services are more than fair. They always finish the job faster then I would expect. And they expedite the job in a very informative and efficient way.
Elder Auto is the best! We work with Gerard and he is honest, friendly and very accommodating. All of our extended family comes here as well and everyone is always pleased with the service they receive and the work is always done properly! Ramon & Gloria have a great team over there!
If every service I pay for had Elder Auto's quality, ethics, customer service, and convenience as a benchmark, I would be thrilled! I'm so happy I found this place last year. They ensure every service is thorough and approach the feedback with such honesty and care. I don't feel like I'm being pressured to add on any "extras" so they can make a little more money. Every employee there, from the front desk reps to the owner, makes you feel valued as a customer. The transportation they offer to shuttle you to and from the site is immensely helpful (and the driver, Craig, is just a really nice gentleman!!). Just make sure you pay close attention and locate the Elder Auto sign/driveway near the corner of S. Holly and E.Evans, right next to Bonnie Brae flowers. This will save you the embarrassment that I put on myself the first couple of visits when I pulled into the wrong driveway or zoomed right past it and had to circle the block. :) But, thanks to the way they do business, I continue to come back. Practice makes perfect! :) Highly recommend Elder Auto!
Over time, I have taken several vehicles to Elder. They are honest, fair priced, don't do work unless necessary, up front with all recommendations, basically great to work with. Highly recommend them.