Outstanding!!! That summarizes in one word our experience with Genuine Auto Repair. With six cars and seven drivers in our family, finding an honest, reliable, thorough, and reasonably priced auto repair shop is very important to us, and we’ve finally found one that does it all. Heather & Dan offer a winning formula when it comes to auto repair. They are very thorough in their inspection, do an excellent job of explaining the issues and what its going to take to fix/repair the vehicle, all while doing outstanding work and finding ways to do the repairs as economically as possible. And best of all, they are kind, honest, nice, hard-working people who go the extra mile to make sure that their customers continue coming back and recommending their shop to others. In this day and age, it’s hard to find a business that truly does it all the right way, but Dan & Heather with Genuine Auto Repair really care about their customers and the long-term relationship that they desire to have with their customers. Just read a few of their reviews and you will see why everyone they do business with loves them. Thanks Dan & Heather!!!
I took my car down to Genuine Auto Repair. Dan did a great job fixing various things on my car. These folks are very nice and honest. This is definitely a place where you can trust your mechanic!
This place is amazing! The owners ABSOLUTELY went above & beyond for me! I think we have all had our share of bad encounters with auto repair. I recently bought a vehicle that I love & did my research to find a mechanic who would value my business! I feel completely at ease in putting my car in the hands of Genuine Auto Repair! Thank you Heather & Dan for bringing honesty, integrity & excellent customer service to an industry where in my opinion, it is often lacking.
Heather and Dan treated us more like friends than customers. We had several fixes we needed to our family van while we were out of town. They went the extra mile to make sure we weren't without the car when we returned and well beyond what any other shop experience I have ever had or experienced. They even worked with us on options to reduce costs on some repairs. Thank you!
We have used the place several times for a couple of our cars. They are always friendly and do am amazing job. Prices are great too